Having just moved to Gorring from Essex I needed to find a good dentist and I succeeded in finding the Ferring Dental Clinic which I can say is an exceptional practice.
Whether you are nervous or not, from the moment you walk into the reception you are greeted with a kind and reassuring smile by the receptionist to put you at total ease of mind.
Dr Glenn Steffin and his staff are the best, they are caring people and will explain the treatment you will need and the plan to deal with your particular dental requirements.
Nobody particularly likes going to the dentist but I can truly recommend this clinic from my own recent experience where I have received care and understanding of my fears and nervousness about a wisdom tooth extraction, the total operation was painless and over very quickly and very professionally executed.
The total customer care everyone receives is second to none and without doubt I can in all honesty recommend anyone who is considering dental treatment then this is the place to have it done, here you will receive excellent quality treatment and additionally, is an investment you will never regret for the rest of your eating and smiling life!
Since my recent dental treating I am now able to enjoy eating without having to floss every time I eat particular fibrous foods and am pleased I had the work done, a great relief to me.
I thank you for the opportunity to express my gratitude to you and all your staff.
Mr G. Thomas
Dear Michelle & Glenn
Just to say thank you for fitting me in quickly last Friday for my big filling.
I’m pleased to say alls well at present. I’ve finished my course of antibiotics, and had no pain at all.
Many thanks for your care and kindness, it’s much appreciated.
I will see you somewhen.
Not too soon hopefully.
First of all I am honoured that you have asked me to write about my experience with you and your Dental Clinic.
I came to the Clinic about a year ago after being with a NHS Clinic for many years and was told that my teeth and mouth were healthy. I was not convinced and wanted a second opinion as my mouth was getting me down and I felt my health was suffering.
What I like about Glenn is he put you at ease, explained why and how he will solve the problem to my teeth and gums using visual aids, explains in a language which makes sense and is very precise in everything he does. The Clinic portrays a professional clean and up to date environment with an effective communication system in place, with a friendly caring helpful staff who work well together, giving confidence to the patient.
Glenn suggested that I should change all my filling in my mouth as they were old and starting to break down giving a bad taste in my mouth. Glenn could not tell from the x ray if there was decay in my teeth due to metal compound in the old filling which caused shadows in my teeth and the white filling were more healthy and decay is seen on x rays. I knew that my body rejected metal from the operation I had so this made sense to me. Glenn then would replace the crowns as my gums had receded. I was worried how much this treatment would cost me and was pleased to have a written estimate stating the work to be done and the cost so I knew exactly where I was. So I agreed to have the work done.
I believe I had 16 teeth fillings changed and Glenn found 6 teeth had decay in them and 5 crowns changed with decay in 3 of them. Well worth doing as I could have lost my teeth so easily. I had the work done in 6 long sessions as I wanted to have it done quickly.
I also saw Emma the Hygienist she helped me so much in educating me in how to keep my teeth clean. Yes, I know you may laugh but between us I managed to stop my gums receding and bleeding which has helped my health no end. I see Emma every 3 month and I think it is money well spent.
I am so pleased with my teeth I have managed to talk my wife into starting her treatment with Glenn and she has had trouble with teeth all her life and was so nervous about going. I believe that she is now generally excited to see her mouth when the work is completed.
Do I think having me teeth done is a good investment of time and money? Yes, as I feel better about myself and more confident.
Mr A Wilkins
I am just writing to let you know how very pleased I am with the results of the dental treatment you carried out on my behalf.
As you know, I was extremely nervous at the thought of having the work done but cannot speak too highly not only as to the results but also to the kindness and consideration shown throughout.
I would have no hesitation in recommending your services to anybody and have in fact already done so.
Mrs I Woodruff
Goring By Sea, Worthing
I was delighted with the care taken and the quality of the treatment/service received from all the staff at the Ferring Dental Clinic.
I would encourage anyone to place themselves in the capable hands of Dr. Steffin at this customer friendly clinic.
The dental treatment that I received (after many years of self neglect) was first class, painless and gave me the confidence to ‘greet the world’ with a smile once again.
On reflection, I can honestly say that the treatment and service was excellent value for the money and outlay made.
I would recommend anyone to sample the service and pain free treatment the clinic provides.
Mr M Dix
It gives me pleasure to recommend your clinic because I was so happy with your treatment.
To anyone who is nervous at having dental treatment, I can reassure them that they will change their minds after visiting the Ferring Dental Clinic.
Dr. Glenn Steffin is so kind and gentle, I found it a pleasure to meet him and his treatment was completely painless. The work that he did for me has made such a difference and I now have so much more confidence and shall never be worried about my teeth again.
I can honestly say that visiting the Ferring Dental Clinic was not only a nice experience – but a good investment of my time and money.
Mrs. G Pollard
I would like to thank you most sincerely for the first class treatment I received from yourself in the work you were forced to do in putting my teeth in order for the many efforts I had experienced from other practises that left the problems worse.
I can only say that at last I am now able to enjoy my meals with real enjoyment. Thank you, which was worth every penny paid, so I know where to come.
P H Ford
Goring by Sea
Thank you for taking me from the realms of despair with regards to going to a dentist to someone, who still a tad nervous feels confident whilst in your care. With all the best wishes Lizzie Franklin.
May many more nervous patients feel as I do and walk through the door feeling calmer in themselves.
And that includes the lovely nurses & reception.
Dear Dr Steffin,
I am writing to you to say how much I appreciate your skills as a caring and gentle dentist.
I do know that it is never top on anyone’s “to do list” to visit the dentist and, more often than not, patients find it is a nerve racking ordeal, but it has to be faced. However, together with your kindness and reassurance, they will feel less worried or afraid.
As far as I am concerned, you have taken away any possible nervousness and apprehension that I have ever felt with other dentists in the past.
I have absolutely no problem at all recommending you to my friends and neighbours.
With kind regards,
Dear Michelle and Glenn,
Just to say thank you for fitting me in quickly last Friday for my big filling…I’m pleased to say – all’s well at present. I’ve finished course of antibiotics, and had “no pain” at all. Many thanks for your care and kindness. It’s much appreciated. I will see you…some when, not too soon hopefully.
Mrs J Wolven
I am writing to you to let you know how pleased I am with the service you provide.
Since registering with your practice, I have always received the best treatment, from walking through your door to leaving after my appointments.
I am completely at ease in your clinic, and am treated as a person which other clinic’s do not do. The quality of treatment is extremely good. I never have to worry about my teeth anymore because of your excellent treatment. It is worth my time and my money to have you as my dentist. I am always totally at ease when I visit you, and I could not receive better care.
Mrs A.S Burch
I am writing to thank you for the dental treatment that I have received from you over the last 2 years.
In April 2013 I arrived at your clinic rather nervous and worried what was in store for me.
You made me feel at ease from day one and assured me that everything would be fine.
During my treatment plan I have been seen by your hygienist, had X-rays and removal of decayed teeth, crowns and bridges fitted and a denture plate as well.
I have had first class treatment during all this time.
I am fully satisfied with the investment in the treatment I have received.
I would like to reassure people who are considering having treatment that dr. Glenn Steffin. (DDS) and his staff will make you feel relaxed and confortable as they have with myself.
I am 73 years old but I feel and look younger and I am totally happy with my new appearance.
I will continue to have periodic consultations to maintain all the dental work that I have received.
Mr W Hamilton